Privacy Policy

Effective Date: October 1, 2024

Welcome to A King’s Cellar. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.akingscellar.com. By accessing or using our site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: When you purchase products or create an account, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information: We collect non-identifiable information, such as your IP address, browser type, and site usage patterns, to improve our website and services.

How We Use Your Information

To process transactions and deliver purchased products.
To improve our website and customer service.
To send promotional emails and updates about your orders or inquiries.
To comply with legal obligations and protect our rights.

Disclosure of Your Information

We may share your information with service providers for payment processing, order fulfillment, or marketing.
We do not sell, rent, or trade your personal information to third parties.
We may disclose information if required by law or to protect against fraud or illegal activities.

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Data Security

We implement measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You can request access, correction, or deletion of your personal information by contacting us at shop@akingscellar.com.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at shop@akingscellar.com.

Terms of Service

Effective Date: October 1, 2024

Welcome to A King’s Cellar. By using our website, www.akingscellar.com, you agree to these Terms of Service. Please read them carefully before accessing or using our site.

Use of the Website

You must be at least 18 years old to use our site.
You agree not to use the site for unlawful purposes or in violation of these Terms.
You are responsible for maintaining the confidentiality of your account and password.

Product Descriptions and Availability

We strive for accuracy in product descriptions but do not guarantee the completeness or reliability of the information.
Product availability and pricing are subject to change without notice.

Purchases and Payments

By placing an order, you agree to provide accurate billing and shipping information.
We reserve the right to refuse or cancel orders at our discretion.

Intellectual Property

All content on this site, including text, images, and logos, is the property of A King’s Cellar and is protected by intellectual property laws. Unauthorized use is prohibited.

Limitation of Liability

To the fullest extent permitted by law, A King’s Cellar is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products.

Governing Law

These Terms are governed by the laws of Accra, Ghana.

Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of the revised Terms.

Contact Us

For questions about these Terms, contact us at shop@akingscellar.com.

Return Policy

Effective Date: October 1, 2024

We want you to be satisfied with your purchase from A King’s Cellar. Please review our return policy below.

Returns

Items may be returned within 14 days of delivery for a refund or exchange.
Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

Non-Returnable Items

Perishable goods, custom orders, and gift cards are non-returnable.
Opened or damaged items cannot be returned unless they arrived damaged or defective.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within fifteen (15) business days to your original payment method.

Exchanges

If you receive a defective or damaged item, we will exchange it for the same item. Contact us at shop@akingscellar.com to initiate an exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Contact Us

If you have any questions about our return policy, contact us at shop@akingscellar.com.

Privacy Policy

Terms of Service

Return Policy

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